ORDER

How long will it take to receive my order? We ship by UPS for small items and by Truck for large items. Orders are typically processed within one business day of receipt of payment/approved P.O. For items that we have in stock, you should get your order in 3 to 8 business days from date of order, depending on your distance from our Fremont, CA warehouse. Alternatively, you can pick up your order from our warehouse during office hours on weekdays. Do you accept overseas orders? Currently, we service only the United States market. Are the weights and dimensions are accurate? A lot of our furniture are one-of-a-kind and no two pieces are alike. Consequently, measurements may not be precise. How long do I have to wait if a product is not available? All our products are imported from Asia and so if a product is not available, the wait is usually 6 to 8 weeks. How do you charge for shipping? We basically charge what the carrier charges - UPS or Truck, plus a small handling fee if necessary (e.g. palletizing, labeling requirements). All prices quoted are FOB our warehouse in Fremont, CA.

PRICING AND PAYMENT

Do you accept credit cards? We accept Visa, MasterCard, and American Express. Do you accept checks? Other payment methods? We don't accept personal checks, but we do accept company checks. In addition, we accept money orders, telegraphic transfers and cashier's checks. What is your pricing policy? We sell to both trade and retail accounts. Trade accounts that are able to prove resale status are provided with trade discounts. Retail customers pay the price displayed in this website, plus shipping, handling and sales tax (CA residents).

PROBLEMS

What do I do if my order arrives damaged? Please report to us any problems with a shipment within 3 days of your receipt. It is advisable that you take pictures of the problem immediately and do not discard the packaging materials. What if I decide to cancel my order? You can cancel as long as the order has not been shipped. Otherwise, you would have to be liable for shipment and handling charges incurred in sending the order to you. In addition, you have to ship back the order at your cost. We advise you to place an order only if you are certain. What if I decide to return a product? Within 15 days of receipt of your purchase, you can return a product for full credit less shipping and handling charges. Before you return any product, please contact us for a Return Authorization. Any return sent without a Return Authorization will be refused, and your carrier will bill you for the roundtrip shipment. No returns will be authorized after 15 days from your receipt of the purchase.

PRIVACY POLICY

What information do you collect? We collect information that is necessary to process your order and to communicate with you regarding your order. Examples of such information are name, billing address, shipping address, e-mail address, phone number, credit card number, expiration date. How else will you use the information? We may send out a company newsletter via email that informs you of our new products and shipments. If you choose not to receive the email, you will be able to opt out of the mailing list. We do not sell or rent our customer and prospect lists.

ADDITIONAL TERMS AND CONDITIONS

All users of this website, by using this website, hereby agree that access to and use of this website are subject to the following terms and conditions enumerated below, and which we may change at any time in our sole discretion. Users who do not agree to these terms and conditions are advised not to use this website. Copyright All the content in this site, including but not limited to copy, artwork, picture, or code, is the property of Kikay's Junk or is licensed to Kikay's Junk and is Copyright 2004, Kikay's Junk, All Rights Reserved. Permission is granted to a user to digitally or mechanically copy portions of this site for the sole purpose of placing an order. Any other use is strictly prohibited. Disclaimer THIS WEBSITE AND THE MATERIALS AND PRODUCTS IN THIS SITE ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW. KIKAY'S JUNK DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. KIKAY'S JUNK DOES NOT REPRESENT OR WARRANT THAT THE FEATURES AND FUNCTIONS CONTAINED IN THE WEBSITE ARE ERROR-FREE, THAT ERRORS WILL BE RECTIFIED, OR THAT THIS WEBSITE OR THE SERVER THAT HOSTS THIS WEBSITE ARE FREE OF WORMS, SPYWARE, ADWARE, VIRUSES OR OTHER COMPONENTS. KIKAY'S JUNK DOES NOT MAKE ANY WARRANTIES OR REPRESENTATIONS REGARDING THE USE OF THE MATERIALS IN WEBTHIS SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY OR OTHERWISE. Limitation of Liability KIKAY'S JUNK SHALL NOT BE LIABLE FOR ANY SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE MATERIALS IN THIS WEBSITE OR THE PERFORMANCE OF PRODUCTS, EVEN IF KIKAY'S JUNK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO THE USER. Governing Law and Arbitration The User's use of this site shall be governed in all respects by the laws of the state of California, U.S.A. The User agrees that any disputes between us, which cannot first be resolved informally, shall be submitted to final and binding arbitration.